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Checking the following points protects both your activity and your $ balance, from KYC verification to keeping your account up to date. Before making a deposit or asking for a withdrawal in $, make sure you know the exact payment limits.
Players who are 18 or older and have a valid form of ID can open an account. To keep people from entering the same information twice, only one profile per person is allowed. Authentic South African documentation may be required to activate withdrawals and maintain ongoing access privileges.
Frequent monitoring of transactions is recommended to maintain security standards. All customers can still use two-factor authentication. Keep your login information secret, and if something strange happens with your $ transactions, let support know.
You can add credits or ask for a payout right from your dashboard. The minimum and maximum amounts depend on the payment provider you choose, but all transfers are done in $. There may be delays because of public holidays in Canada or extra steps needed to verify.
Due to national rules, only verified accounts can get free spins, match bonuses, or other promotions. Check the details of each offer to see clearly when it ends and how much you need to bet. Some bonuses are only available to players in South Africa.
Participants can ask the support team for a full history of their activity or help them settle transaction disputes. All contracts and complaint processes must follow the rules set by Canada. For the most up-to-date rules, always check the most recent player agreement in your account area.
Sign up, protect your $ balance, and confidently interact on a platform made for South African users. Setting up a personal profile is required for customers from Canada to access all features. To keep your account safe, follow the law, and make sure that financial transactions go smoothly in $, the sign-up form asks for certain information.
Account holders can get to the full service suite and make future payments in $ faster by filling out all the required fields correctly. Always check the rules for your country, because some areas may have extra rules or restrictions for participating online.
Before they can use financial features like withdrawing $ or changing their personal information, all Canadian participants must go through verification.
To follow Canada anti-money laundering rules and make sure that only real people can access $ balances, identity verification is required. To speed up this step, make sure the documents are clear, easy to read, and match the registration information. Submitting fake, changed, or hard-to-read documents could stop you from getting your money or even close your account.
It is strongly recommended that all account holders turn on 2FA in their profile settings. To turn on this layer, you need a special code that can only be generated on a trusted device, as well as your regular password. Without 2FA, the risk of unauthorised access goes up a lot, which could put sensitive information and $ balances at risk.
Account holders must link an approved payment method from their personal profile in order to add or withdraw $. We only accept banking solutions that are in the player's name. You can't make transfers to other people, and if you do, the transaction will be cancelled.
The minimum deposit amount varies by payment processor, but for most electronic methods, it starts at $10. The Payment section of the account dashboard has more information about the maximum values, which may change. All deposits should be made in $. If you use a foreign currency, the provider may charge you a fee to convert it. Deposits made with prepaid vouchers or e-wallets are credited right away, but wire transfers can take up to three business days. Once the qualifying deposit is confirmed, any promotional balance is added.
Account holders must first go through the identity verification process before they can ask for a withdrawal. The lowest amount you can withdraw is usually $20. The highest amounts you can withdraw in a day, week, or month are $2,000, $10,000, and $40,000, respectively. Processing requests takes three business days, but it could take longer if more verification is needed. When possible, all payouts are made using the method that was used for the last deposit. The finance team must look over the request before a different method can be used. Once processing has begun, withdrawal requests that are still pending cannot be cancelled. The $ balance is frozen until the situation is resolved if there is any reason to believe that fraud has occurred. You might not get your winnings if you give wrong banking or third-party information. If there are any transaction fees, they are shown before confirmation and taken out of the payout.
All Canadian customers must follow strict rules about who can use a promotional offer before they can use it. Only people who have just registered an account and are over 18 years old and have completed full verification can choose to get sign-up incentives. People from Canada can only get one initial reward per household, IP address, or mobile device. Some money that you put into your account using an e-wallet or a pre-paid method may not always count towards welcome rewards. It is clear what the minimum deposits are that must be made in order to get bonuses. For example, a first-time transfer of at least 200 $ is usually required. Before adding to your balance, make sure to check the cashier's method restrictions.
Promotional credits come with wagering multipliers. Usually, there is a 35x playthrough requirement, which means that you have to bet the total amount of the bonus 35 times before you can take out both the credited rewards and the winnings that go with them. Contributions for different types of games are very different. Most slots add 100% to the rollover, but table classics or live dealer games may only add 10% to 20%. You can see how far along you are in your betting on the account dashboard. If you don't meet the rollover requirement within the time frame given (usually 7 or 14 days), you lose the bonus and any profits that haven't been released. Check the expiration dates very carefully. While a bonus is active, the maximum amount you can bet per spin or round is usually limited to 50 $. If you break this rule, you could lose all of your promotional gains. Before accepting any offer, check the promotions pages to make sure that certain games, payment methods, or customer groups are not eligible. Players from Canadian should check the 'My Bonuses' section from time to time to see how they're doing and make sure they don't accidentally lose their bonuses.
All Canadian users must be polite and fair when using the platform. Everyone who has an account must follow the rules about how to talk to each other, play the game, and make payments.
If you don't follow these rules, you could lose your privileges, lose your winnings, have your account closed, or even have the police called, depending on how serious the offence is. To keep the platform safe and honest, it has the right to watch what all users do.
The provider has a set of steps for resolving disagreements between the platform and account holders.
Bonus
for first deposit
1000CAD + 250 FS
